Contact Us
Questions, Feedback, We’d love to help. Contact us at everything@themuttpack.com
(make sure to add us to your safe-list!)
Product Care Instructions
The Mutt Pack is made from durable materials, however, we recommend you hand wash with warm
water and light soap it in order to maintain the integrity of the pack. You can spot wipe the pack
with warm water and light of soap if needed. We do not recommend putting stain resistant spray
on the inside of the pack as The Mutt Pack stores items that may go in your dogs mouth.
Interested in Becoming a Mutt Pack Dealer?
Contact us at everything@themuttpack.com
(make sure to add us to your safe-list!)
Online Returns & Exchanges
If you are not satisfied with The Mutt Pack, you can return it for a full refund
(including
shipping costs!) within 30 days, or exchange The Mutt Pack for a different color or
style (in that style category) for no extra shipping cost within 30 days.
Shipping Rates & Delivery Time
You can choose the method of shipping and see rates in your shopping cart. Delivery time after placement of order depends on the UPS or USPS method you
choose. We will ship your order the next business day after placement of order.
Payment & Tax
We accept PayPal, Visa, MasterCard, American Express, and Discover. Currently, we are charging Minnesota state tax of 6.5%.
Privacy & Security
Providing you with a secure online experience is a high priority for us. All information
about you is stored on a secure server behind an industry-standard firewall. In addition,
your transactions are supported by industry-standard data encryption. All credit card
transactions are submitted via SSL, and are encrypted and protected against disclosure
to third parties. Furthermore, we absolutely will not share or sell your
information ever.
